FAQ - Downloads, Exports
How can I download or view all documents of a device?
Some downloads (such as CAD drawings) are only available to registered users. To access these files, please log in to your customer account. If you do not have an exclusive account yet, please let us know.
How can I order a device or spare part from the online product catalog?
To order a product, please send a request to firstname.lastname@example.org. Our sales staff will get back to you with an offer as soon as possible.
How do I create a “live” PDF data sheet of a device?
When viewing the product detail page, click on the "PDF" button. This will automatically generate a data sheet, which can be saved as a PDF or printed directly.
How do I get a price list of all devices and spare parts?
1. Log in to your account and click on "My account". After that a menu will open.
2. Select “Exports” in the menu
3. In the presented overview you can choose between different catalog exports. Clicking on the "+" generates a new set of data. Please note: The export (including the prepared data!) remains stored in your account! If you would like to update the export at a later time, please click on "+"again, so that you can export the latest data.
4. After creating the data set, you can download a file, either in CSV format ("arrow" symbol) or in XLS format.